CUSTOMER SERVICE

PAYMENT

Payment online is completed by PayPal, which supports Visa, Mastercard and American Express. You do not need a PayPal account to use this payment service with Pets Central. We do not accept bank transfer, personal checks, money orders, or cash. Pets Central reserves the right to refuse an order if there is non-payment.

TERMS OF USE

Pets Central reserves the right to make changes to the site, including price changes. All prices are accurate at the time of listing. You will be charged the price that was applicable at the time your order was made. Should an item be unavailable, Pets Central reserves the right to withdraw such item from the order, but every effort will be made to substitute that item with customer’s approval.

CUSTOMER FEEDBACK

We value your constructive feedback. Is there an item you would like added on our site? We are always searching for the best products to add to our product base. We know it’s not always easy finding quality products for our pets, that’s why we value your suggestions for products you just can’t find or may not be easily accessible here in Hong Kong. We’ll do our best to locate these items and make them available to you.

Pets Central Limited
[email protected]
t: (852) 2309 8905
f: (852) 2264 0398